FAQ
Straight answers about booking, pricing, airports and what to expect on the day. Still have a question? Call, text or WhatsApp (609) 598-2992.
In short: Book by form, phone, text or WhatsApp; you get a written quote with every charge; the ride is confirmed only when you accept it. We serve all major airports around central New Jersey and monitor flights for arrivals.
Below are the questions we hear most. For anything specific to your trip, the fastest route is a text or WhatsApp message to (609) 598-2992.
Use the online booking form, call or text (609) 598-2992, or message the same number on WhatsApp. Share pickup, drop-off, date, time, passengers and luggage. We reply with a written quote, and your ride is booked once you confirm it.
No. The form sends a booking request. We reply with a written quote that lists the vehicle and every charge, and the reservation is confirmed only after you accept it. You receive a reference number you can use to track the request.
Newark Liberty (EWR), JFK, LaGuardia (LGA), Philadelphia (PHL), Trenton-Mercer (TTN) and Atlantic City (ACY), plus private aviation terminals such as Teterboro. See the airport pages for drive times from your town.
Include your flight number when you book. We monitor the flight and plan the pickup around its actual arrival time. The wait-time terms for your ride are stated in your quote.
You choose: curbside pickup once you have your bags, or meet and greet at baggage claim. We coordinate by text, call or WhatsApp after you land and send your chauffeur's contact details before pickup.
Child seats can be requested when you book. Tell us each child's age and weight and we confirm the seat in your quote. You may also bring your own seat.
A luxury sedan suits up to three travelers with two or three checked bags; a luxury SUV suits three to five travelers with four to six bags; groups with more luggage should book an executive van. Our fleet page has a full luggage guide.
Your written quote lists each of these clearly, including whether gratuity is included, so you know the full amount before you confirm.
Yes. Add the traveler's name and mobile number in the booking notes. We will coordinate pickup directly with them and keep you informed.
Yes. Besides Mercer County we pick up in nearby Middlesex and Burlington county towns and in Yardley and Newtown, Pennsylvania, and we drive anywhere in New Jersey, New York City, Philadelphia and beyond.
Yes. Create a free My rides account to see all your requests and their status, save your details for faster booking, and rebook past trips. You can also track any single request with its reference number.
Passengers 21 and older may be allowed to bring beverages on some event bookings, as stated in the quote. Rides with passengers under 21, including all prom bookings, are strictly alcohol-free.
Call, text or WhatsApp us as soon as possible with your reference number. Change and cancellation terms are written in your quote and confirmation.
Tell us where and when. You get a written quote with every charge listed before anything is booked.